Deleting your account

Last updated 24 August 2026

How to have your OI Trader account and its data deleted, what is removed, and how long it takes.

This page explains how to request deletion of your OI Trader account (in.oitrader.app), operated by Ranjit Randive. You can ask from inside the app or by email, and both routes lead to the same thing.

How to request it

From the Android app

Open Profile.
Scroll to Delete account and tap Request account deletion.
Type DELETE to confirm. A reason is optional.

From this page

If you do not have the app installed, ask here. We email a confirmation link to the address, and the request is only recorded once you follow it — so nobody can start a deletion for an account that is not theirs.

Or by email

Write to support@oitrader.in from the address your account uses. We use the matching address to confirm the request is yours; if you write from a different one we will ask you to confirm from the registered address before doing anything.

What happens straight away

The moment a request is made, before anyone has reviewed it:

Your account is locked — it can no longer sign in or use the app or website.
Live trading is switched off and every deployed strategy is undeployed, so nothing can place an order on your behalf while the request is pending.

Open positions are yours to settle. Locking the account stops the software from acting. It does not close positions already open at your broker — those exist in your Zerodha account, not ours. Close or settle them yourself before requesting deletion.

Why it is reviewed rather than instant

An administrator reviews the request before the data is destroyed. An account can hold live positions at a broker, and erasing its records while those are running would leave real trades with nothing on our side to reconcile against. The review exists to catch that, not to talk you out of it.

We aim to complete deletion within 7 days of the request.

What is deleted

When the request is approved, the following are permanently deleted:

Your account — name, email address and password hash.
Your broker credentials — the stored Kite API key, secret and access tokens.
Your sign-in sessions and app tokens, on every device.
Your push notification tokens.
Your trades — paper trade history and records of live orders placed for you.
Your strategy configurations and risk settings.
Your backtest runs and their results.
Your engine decision logs (Overwatch).

Nothing is kept in an anonymised or aggregated form. There is no copy of your trading history retained for analytics, because we run none.

What is not deleted, and for how long

Backups. A routine backup taken before your request may still hold your data. Those are not edited by hand; they age out on their own cycle and are overwritten within 30 days.
Server logs. Ordinary web server logs may retain an IP address and request line for up to 30 days as a security record. They are not linked to your account once it is gone.
Records held by others. Anything at Zerodha — your account, your order and trade history, your contract notes — belongs to your broker relationship and is governed by their retention rules and by SEBI regulation. We cannot delete it, and asking us to will not affect it. Contact Zerodha directly about broker records.

Changing your mind

Because the account is locked as soon as the request is made, you cannot cancel it from the app. Email support@oitrader.in before the request is approved and ask for it to be declined. An administrator can reactivate the account, and nothing will have been deleted.

After approval, deletion is final. There is no restore.

Questions

Anything about this process, or about the data we hold: support@oitrader.in.

See also our Privacy Policy and Terms of Service.